What can a chatbot do for me?
Joe DiDonato, Customer Advisory Board, ESource Corporation
Register for Webinar: Link or click the image above
Hey there, Learning Professionals! Are you ready to take your Learning and Development (L&D) initiatives to the next level? Are you prepared to harness the power of cutting-edge technology to revolutionize the way you build courseware? If your answer is "YES!", then buckle up because we have something extraordinary for you to try out.
We’ve created an L&D Expert Assistant Chatbot, now available on our L&D Expert Assistant page. This has been specifically tuned to help the L&D organization solve problems like creating new product courseware, updating existing courseware, building case studies, creating role plays, and more – almost instantly. Although it doesn't have your courses and inside knowledge in its database, you can simulate it in this demonstration sandbox.
What can the L&D Expert Assistant Chatbot help you do?
Here are some of the things we’ve been testing out as a prelude to helping our customers fine tune the chatbot even further with their own courseware. In this generalized sandbox mode, you’ll have to use the ‘pretend’ command like I talked about in last week's post to come up with a more ‘generic’ prompt. But when you fine tune the chatbot by uploading your own courseware to our private and secure servers, you’ll be able to streamline the chatbot’s use. Until then, we’ve created a 3-step series of demo prompts that you can use to see how the chatbot works. The first step includes the pretend prompt so you can use it as a guide to test your own courseware example. All you have to do is to click on the three prompts in sequence to see how it works. They'll appear inside the chatbot interface window. Try it!
What are we hoping to help L&D teams achieve? There are a plethora of problems that we all share in common. In fact, we've implemented 14 common tasks in the tuning architecture of this demo chatbot. Here are a couple of our shared problems:
New Product Courseware Development
One of the problems most L&D departments struggle with is creating courseware when they launch a new product or a major product revision. It's not like teaching a 'vanilla' course on leadership skills. When you have your own customized chatbot, you’ll be able to upload new product engineering documents and similar references to the chatbot. Using that knowledge, the chatbot can then quickly create course outlines, lesson plans, facilitator guides, and much more. It’ll put you 80-90% of the way there, greatly speeding your team’s reaction time.
Updating Existing Courseware
One of the most "mind-numbing" chores we all face is updating and maintaining existing courseware. Again, when you have your own customized chatbot, you be able to upload change documents, style guides, or new branding instructions to make the proposed changes. Just like you do now in manual mode. Along with the existing course, you can turn the chatbot loose on doing those updates for you. Your job will be to review the new course to make sure it accomplishes your goals.
Building Case Studies
This is another difficult task that we all face to ensure that students are able to take the information we’re trying to impart and convert that knowledge into the ‘wisdom’ we want them to utilize going forward by working on a well-constructed case study. That’s another simple task that an L&D chatbot can handle quickly. You can try that in the our demo sandbox.
Role Plays
One of the best ways to drive new knowledge home is through the use of role plays. Whether you’re dealing with training a sales team on how to overcome objections or showing customer support personnel how to help a customer through a problem they’ve called on, the chatbot can quickly give you the exercises and sample scripts to test out.
Join the Revolution: Try the L&D Expert Assistant Chatbot Demo tool for yourself
Ready to transform your learning and development experience? Here's what you need to do:
Try the L&D Expert Assistant Chatbot now and see how it can benefit your organization.
Join Our Webinar on August 15th: To help you get the most out of our new chatbot, we are hosting a webinar on August 15th. This session will cover:
An in-depth look at using AI in the L&D function
Insights from a panel of L&D professionals on their experiences
Real-world results and best practices that the panelists experienced.
Don't miss this opportunity to revolutionize your L&D initiatives with the power of chatbots! Register for our webinar on August 15th to learn more about maximizing the potential of your new chatbot.
Final Thoughts
We’re hoping that this webinar will help to demystify AI and let L&D professionals focus on the gains that can be made by utilizing AI to enhance their department. My personal belief is that AI isn't eliminating jobs. It's just like every other technological advance since the beginning of time: people who embrace and learn AI will replace those who won't.
Whether we know it or not, AI has been a big part of making our lives better for years, from navigation systems that help reroute us around traffic jams to healthcare symptom analyzers used by the larger healthcare networks to initially diagnose our likely health problem before recommending or pointing us to a specialist on their staff to help us resolve our health issue faster.
Isn’t it time to see how it can help you do more with your L&D organization? Test our demo L&D chatbot expert to see what it can do, and join us as we take this journey into this new world together.
For more information about AI or to contact Joe DiDonato, reach out at services@esourcecorp.com