Unlocking the Power of ChatGPT: Harnessing 'Pretend' and 'Role-Playing' Commands

Joe DiDonato, Customer Advisory Board, ESource Corporation

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Hey there, L&D Professionals! Are you ready to take your learning and development programs to the next level? In today's fast-paced world, staying ahead is not just an option—it's a necessity. That's where innovative tools like ChatGPT and chatbots come in. Today, we’re going to dive into two powerful prompts for ChatGPT that can transform your training programs: the 'pretend' command and the 'role-playing' command.

And guess what? We'll also be hosting a webinar on August 15th where we'll dive deeper into the use of AI in L&D, followed by our "Jumpstart Your AI Program Workshop" where we’ll take you to the next level in your ChatGPT prompt engineering by introducing you to a host of new prompt tricks that you probably never knew existed. We’ll even build a totally private, internal L&D courseware chatbot that you can use for a year at your company. Click here to register for the webinar. We’ll tell you more about the workshop there or you can reach out to me for more information.

Note: These commands are designed for ChatGPT 4o. If you don’t have it, sign up for a free account at www.Poe.com and then click the "Explore" button on their landing page in the upper left corner. Then enter this name: MyCourseBuilder. This will allow you to see how it acts in an "L&D-tuned" chatbot that I built for illustration purposes.

 The 'Pretend' Command: Imagining New Possibilities

Imagine having a top-notch Learning & Development (L&D) expert available anytime you need them. With ChatGPT, you can make that happen using the 'pretend' command. This command lets you direct ChatGPT to act as if it's an experienced professional, giving you insights and content that are spot-on.

Example Prompt:
"Pretend you are an experienced, senior Learning & Development expert. Create a detailed course outline that teaches telecommunications employees the difference between the Google Pixel 8 Pro and the Apple iPhone 16 series coming out in September of 2024."

Output:
Try it! When you use this prompt, ChatGPT can give you a full course outline. This might include sections on the history of both devices, technical specs, user experiences, and sales strategies. It's like having a pro at your side, saving you time and ensuring your content is cutting-edge. You can then take this output and build a Facilitator’s Guide, a participant handout, quizzes, role-playing activities, a course brochure and a host of other things you might need for the participants like job aids or even eLearning modules.

How It Works:

1. Set the Context: Clearly define the role for ChatGPT. Here, it’s a senior L&D expert.

2. Specify the Task: Describe what you need—in this case, a course outline comparing two new smartphone models.

3. Review and Refine: Once ChatGPT gives you the content, check it for accuracy and make any tweaks needed.

 Using the 'pretend' command, you can unlock a treasure trove of expertise, creating high-quality educational materials that engage and inform.

 The 'Role-Playing' Command: Simulating Real-World Interactions

ChatGPT 4o isn't just great for creating content. It's also fantastic at simulating real-world interactions using the 'role-playing' command. This is super useful for training scenarios where customer interactions and decision-making are key.

 Example Prompt:

"Adopt the persona of a sales representative who works for one of the large telecommunications companies. Now that you've taken the above course, how would you handle a customer who can't decide between the Google Pixel 8 Pro versus waiting for the new iPhone Series 16 that's coming out later in the year?"

 Output:

Try it! ChatGPT, acting as a sales representative, can provide a script for a conversation. This script might include asking the customer about their needs, discussing the pros and cons of each device, and offering personalized recommendations. This helps your team practice their customer service skills in a safe, controlled environment.

 How It Works:

1. Define the Role: Clearly state the persona ChatGPT should adopt—in this case, a sales representative.

2. Present a Scenario: Describe the situation that needs addressing, like helping a customer choose between two products.

3. Simulate Interaction: Use the dialogue generated to role-play the scenario, allowing your team to practice and improve their responses.

 By incorporating role-playing exercises into your training programs, you can boost your team's ability to handle complex customer interactions with confidence.

 Join Our Webinar and Workshop

Excited to learn more? Join us for our upcoming webinar on August 15th. We’ll go into detail about these commands and show you how they work in real-life situations. Don’t miss this chance to see ChatGPT in action and discover how it can boost your training programs. Click here to register for the webinar.

After the webinar, we invite you to our "Jumpstart Your AI Program Workshop." This workshop gives you hands-on training and personalized guidance to help you implement these techniques in your organization. We're here to help you harness the full potential of ChatGPT, driving innovation and excellence in your Learning & Development initiatives.

Conclusion

The 'pretend' and 'role-playing' commands are just two of the many advanced commands that we cover in the workshop. Imagine having your own private, internal L&D chatbot specifically tuned for L&D work, and just waiting for you to upload your courseware and technical specs. By adding these commands to your training programs, you can create dynamic, engaging, and effective learning experiences. Tackle projects like fast courseware development for new products and services, or upgrading your existing courses quickly to include the latest revs. 

 Prepare your team for the challenges of tomorrow and solve problems that are keeping you up at night. Don’t miss this opportunity to stay ahead—register for our webinar today and take the first step towards revolutionizing your L&D practice.

Give these two advanced prompts a try and see the difference for yourself!

 For more information about AI or to contact Joe DiDonato, reach out at services@esourcecorp.com

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